For instructions on how to restart your router, refer to your router's user manual or visit the router manufacturer's website. If the cable if good, restart both your wireless router and TV.If possible, try a different Ethernet cable.Confirm that you Ethernet cable is securely connected to your TV and router.This is specifically an Ethernet-related error. If your computer has an internet connection and you still see Error 009, restart your TCL Roku TV. If no connection exists, contact your ISP for help restoring the internet connection. Use another device such as a computer or tablet, to check if your Internet connection is working. ![]() This code means that your TV is connected to the router, but does not have Internet access. ![]() Select the error codes you are getting to view recommended resolutions: You may encounter the following error codes while setting up your TCL Roku TV or during regular use.
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